Corespace
Corespace was hiring 3–5 new people every month with an onboarding process that lived entirely in ad-hoc emails. TimmyHR turned new hire onboarding from a scramble into a repeatable system — cutting setup time from a full day to under 30 minutes per hire.
1 day → 30 min
New hire setup time
5×
Faster onboarding setup
100%
New hire satisfaction score (30-day survey)
Week 1
Average time to first productive contribution (down from week 3)
0 hrs
Manual email coordination per new hire
3–5/mo
Hires scaled without adding HR headcount
New hires arriving on day one without access, without a plan, without a welcome.
Corespace was a professional services firm growing fast. On a good month, they'd bring on 4 new consultants. On a great month, 6. The problem wasn't hiring — they'd built a strong talent pipeline. The problem was everything that happened after an offer was accepted.
Onboarding at Corespace was, in practice, a collection of individual heroics. The office manager would send a welcome email template. IT would get a Slack message to provision access. The team lead would scramble to book a first-week intro call. Somewhere in this process, documents needed to be signed, building access needed to be arranged, and a first-week plan needed to be communicated.
On a good day, new hires arrived on Monday with most of this sorted. On a typical day, they arrived to find their laptop wasn't ready, they weren't in the HR system, and nobody was quite sure what they were supposed to be doing. The HR team estimated the average new hire was not fully productive until week three.
The longer-term problem was equally serious. With no consistent onboarding process, Corespace had no way to measure or improve it. Every new hire's experience depended entirely on who was managing their intake that week. High performers had fine onboarding. People who joined during a busy period had a genuinely poor experience — and some of them left within 90 days.
The situation in plain terms
- Onboarding managed via ad-hoc email threads — different experience for every hire
- No consistent first-week plan or welcome task list
- System access provisioned manually, often delayed by days
- HR and employee data across 3 different spreadsheets
- No structured 1:1 process — first manager meeting happened when the manager found time
- No pulse survey for new hire experience — no visibility into what was working
- Average time to full productivity: 3+ weeks
Repeatable onboarding, from offer to productive — in under 30 minutes.
Corespace's first step was importing their existing team into TimmyHR and building a complete org chart. Within hours, every employee had a profile, a manager relationship, and a place in the company structure. This single change — having a single source of truth for people data — immediately reduced the ad-hoc requests that had consumed so much of the HR team's time.
The transformative shift came when they built their new hire onboarding workflow in TimmyHR. For each new hire, a profile is created with a single import. A first-week task list is automatically triggered. Required documents are sent for e-signature. The manager receives a notification to schedule a day-one 1:1. The new hire gets a personalised welcome message in the company news feed.
The entire setup takes under 30 minutes — down from a full working day of scattered emails and manual tasks. More importantly, it's identical for every hire. The experience a new consultant gets on a quiet Tuesday is the same as one joining on the company's busiest week.
Three months after go-live, Corespace added pulse surveys for new hires at the 30 and 90-day mark. For the first time, they had data on how the onboarding experience was landing — and a structured way to continuously improve it.
“We went from 'I think that was sorted' to 'I know that was sorted.' Every new hire now walks in on day one to a ready profile, a clear task list, and a message in the company feed welcoming them by name. The difference in how new people feel in their first week is night and day.”
Priya Mensah
HR Manager, Corespace
Results at a glance
Modules used
Implementation
Live within 1 day · Full onboarding workflow built in week 1
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